Yes. Just use your credit or debit card when you are taken to our payment gateway.

Yes, sign up for an online account & request a discount.

You are signing up to enable us to provide you with bespoke purchasing terms & discounts. You will also be offered a choice of having your order supplied by a local Online Merchant (if one is currently covering your postcode area) or by Online Plumbing Supplies.

Go to the password request page, enter your Email address and your login details will automatically be sent to you.

If you wish to amend an order, please email our orders dept at orders@onlineplumbingsupplies.com stating the order number and your amedments.

Before approving any payment, our online payment gateway, Protx, will check your card details for the correct billing address, postcode and card security number. These must match up with the registered details of the card owner before processing payment.

Please visit our returns ID request page to request a customer return number. Once you have this, go to our customer returns page and fill in the online form, detailing the items you wish to return and why.

All of our online product guarantees vary depending on the manufacturer. For more information, please email products@onlineplumbingsupplies.com prior to placing your order.

Yes. When completing your order, your will be given the option of entering an alternative address for delivery.

Yes. Contact orders@onlineplumbingsupplies.com quoting your order number.

No. All orders require a full postal address.

Contact orders@onlineplumbingsupplies.com quoting your order number.

Contact us at orders@onlineplumbingsupplies.com stating your name/company name, telephone number and the date (or approximately) when you placed the order. From that information, we will be able to provide you with the details plus your order ID.

Order online and if we can recommend a plumber in your postal region, we will endeavor to oblige. Request an online plumber through enquires@onlineplumbingsupplies.com.

Three working day delivery for stock orders placed before 12.00pm, ten working day delivery for non stock orders and next day delivery for orders placed before 12pm if stocked by one of our online merchants local to you. If you have selected one of our local online merchants to fulfil your orders, you also have the option of collecting it from them directly if this suits you.

Contact sales@onlineplumbingsupplies.com stating which product range you are interested in (e.g. Total Tanks)and we will supply you with the brochure.

Yes. Email details of what you are looking for to products@onlineplumbingsupplies.com and we will endeavour to satisfy.

To contact us with feedback, suggestions, queries or for advice, our department details can be found on the contact page.

Email marketing@onlineplumbingsupplies.com, stating which postcode region you are interested in and our marketing department will contact you.

Email marketing@onlineplumbingsupplies.com with a brief overview of the products you manufacture and our marketing department shall contact you.